Refund Policy

We appreciate your support and trust in our services. Please read this refund policy carefully before purchasing a Premium Membership. By purchasing and using our Premium Membership, you agree to the terms and conditions outlined below.

  1. No Refunds: Once payment is made for a Premium Membership on, no refund will be issued. We have a strict no refund policy for Premium Memberships. Refunds only in case of a dispute when the service is not offered after purchasing premium.

  2. Membership Benefits and Features: Premium Membership offers exclusive benefits and features to enhance your chess coaching experience. These benefits may include access to premium content, ad-free experience, removal of brands from all reources, and more. By purchasing a Premium Membership, you acknowledge and agree to the terms and conditions associated with these benefits.

  3. Payment Disputes: If you believe there has been an error in payment processing or have concerns about a charge related to your Premium Membership, please contact our customer support team. We will review your case and work towards a resolution, but please note that refunds are not guaranteed.

  4. Changes to Membership: reserves the right to modify or discontinue Premium Membership benefits, features, or pricing at any time but with prior notice. Any changes made will not entitle you to a refund or compensation.

  5. Termination of Membership: We may terminate or suspend your Premium Membership if you violate our terms of service or engage in any fraudulent activities. In such cases, you will not be eligible for a refund or reimbursement.

  6. Privacy and Data Protection: We value your privacy and handle your personal information in accordance with our privacy policy. For more details on how we collect, use, and protect your data, please refer to our privacy policy on our website.

  7. Contact Information: If you have any questions or need assistance regarding our refund policy or Premium Membership, please contact our customer support team at [email protected].

Please ensure that you carefully consider your decision to purchase a Premium Membership on, as refunds will not be provided once payment has been made. By proceeding with the purchase, you acknowledge that you have read, understood, and agreed to abide by this refund policy.

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